Terms & Conditions

Acceptance of Terms of Usage
These Terms of Usage govern your access and use of this Site. By accessing or using this Site you agree to be bound by these Terms of Usage and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.

California Tattoos and Promotional Products (CTP) reserves the right to make changes to this Site and to these Terms of Usage at any time without prior notice. You should review these Terms of Usage each time you access this Site.

You also agree that CTP may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an email to the email address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting CTP Customer Service. Please note that withdraw your consent to receive CTP communications electronically, will automatically discontinue your ability to utilize this site.

General
All the terms and conditions and/or any transactions occurring online at www.californiatattoos.com or by phone are subject to the laws of the State of Arizona. CTP is not responsible for any delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on www.californiatattoos.com to create documents is the property of California Tattoos and Promotional Products and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller's terms. The Terms and conditions shall in all respects be governed by Arizona state laws.

Reservations
All orders are subject to acceptance by CTP and we reserve the right to reject any order at any time without recourse. If circumstances deem it necessary, we also reserve the right to change the pricing, lead times, etc. at any time even after we receive the order.

Returns
Due to the custom nature of our products, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. CTP will replace only those orders that were processed incorrectly. Order replacement will take place only after the receipt of returned merchandise or sufficient electronic evidence is received by CTP. We will not replace an order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned.

Credit Card
If the Buyer's credit card is declined, CTP will not process the Buyer’s order. If the order is shipped and should the Buyer's account become delinquent, Buyer agrees to pay a monthly finance charge of 2% (annual percentage rate of 24%) on the unpaid balance. If an account goes beyond the payment term's due date, unless specific arrangements are made, future purchases will require advance payment. In the event that CTP must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

Warranty
CTP makes no warranty, expressed or implied other than possible replacement of the products that Buyer has ordered. CTP may, but does not guarantee the replacement of the defective product, or credit the amount of the purchase price. Replacement will be determined based on "Returns" section above.

Shipping
Standard CTP Shipping terms are F.O.B. Factory (85713). CTP will be happy to coordinate shipping with a carrier on behalf of the buyer, but the Buyer will be fully responsible for the shipping and handling costs associated with their order(s). CTP will not be responsible for delay in delivery, loss or damage of the order once carrier has taken possession of the product(S) being shipped.

Limitation of Liability:
CTP will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from performance or nonperformance of our obligations. CTP shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic hardship. The Buyer agrees that the Buyer will not hold CTP responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against CTP and its affiliated company(s) on grounds alleging that the said work violates any copyrights, trademarks, service marks, is scandalous, or invades any person's right to privacy or other personal rights.

Cancellations and Refunds:
CTP and its affiliated company(s) will not refund any money for orders that were shipped or were cancelled after the order was being processed.